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Technical Writing Process

Creating any new document requires a

sub-process within the documentation lifecycle: Planning, Scope Confirmation, Interviewing and Research, Drafting, Approval, Revision/Editing, Final Approval. I use systems thinking to easily adapt the process for emergent needs.

Portfolio content_edited_edited_edited.j

Graduated from NCSU's Communication Program in 2018.

Refined qualitative, quantitative, and mixed research capabilities.

Applied research and analytical methodologies to map organizational workflows, systems, and processes.

Performed process analysis, documentation governance, and workflow standardization in cross-functional environments since 2014.

NC FAST writing sample demonstrates applied research, process discovery, and operational analysis which has been later utilized within enterprise environments at Cisco Systems, Kyowa Kirin, and Lexis Nexis Risk Solutions.

See the Process in Action

Handshake Close-Up

Scope Confirmation

Magnifying Glass on Text

Research and Analysis

Samples

01

IT CHANGE MANAGEMENT GXP

02

PROTEINSIMPLE MAURICE C. FOR ICIEF (O&M)

03

NC FAST User Guide Sample

04

CHANGE CONTROL PROCESS VISUALIZATION

05

PATCH AND VULNERABILITY TESTING - GAMP

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